In the characteristic of GACHA item, a purchase record(ur prize list) is not left.
redelivery is not possible. cuz gacha item cannot copy.
If u are Away / Unavailable mode,a prize may be refused automatically.
If u discover malfunction, we will exchanged that for a new product.
At first, plz inform us of the details.
plz do NOT send a product to us dogmatically!
plz keep it carefully until contact you from us.